Política de Privacidade

This Privacy Policy describes how Batuta Studio collects, uses, and protects information when you use our online platform and services. We are committed to protecting your privacy and handling your data responsibly and in compliance with applicable data protection laws, including the Lei Geral de Proteção de Dados Pessoais (LGPD) and principles consistent with the General Data Protection Regulation (GDPR).

Information We Collect

We collect information to provide and improve our services, communicate with you, and fulfill our business operations. The types of information we collect may include:

Information you provide directly: This includes information you provide when you register for an account, submit audio files for processing, contact us, or use interactive features of our service. This might include your name, contact details, payment information, and any content you upload or provide (such as audio files and related metadata).

Information collected automatically: When you access or use our site, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, device identifiers, pages viewed, time spent on pages, and other usage data. This helps us understand how our service is used and improve its performance.

Information from other sources: We may receive information about you from third parties with whom we have a business relationship, such as payment processors or service providers.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our services: To operate our online platform, process your audio projects (recording, mixing, mastering, production, etc.), and deliver the results to you.

Communicating with you: To respond to your inquiries, provide customer support, send you service updates, technical notices, security alerts, and administrative messages.

Processing transactions: To process payments for services rendered.

Improving our services: To understand how users interact with our site and services, analyze trends, and develop new features and functionalities.

Marketing and promotion: To send you promotional communications about our services, offers, and news that may be of interest to you, where permitted by law and your preferences.

Ensuring security and preventing fraud: To protect the integrity and security of our site and services, detect and prevent fraud, and enforce our terms of service.

Complying with legal obligations: To comply with applicable laws, regulations, legal processes, and government requests.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: Processing is necessary for the performance of a contract with you (e.g., providing the audio production services you request).

Consent: Where you have given your explicit consent for specific processing activities (e.g., receiving marketing communications). You have the right to withdraw your consent at any time.

Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your data protection rights do not override these interests (e.g., improving our services, preventing fraud, marketing our services).

Legal obligation: Processing is necessary for compliance with a legal obligation.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, hosting, and customer service. These service providers are required to protect your information and use it only for the purposes for which they were engaged.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with other parties when we have your explicit consent to do so.

Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

The right to access: You have the right to request a copy of the personal data we hold about you.

The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

The right to erasure: You have the right to request that we delete your personal data under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data under certain conditions, particularly where processing is based on legitimate interests or for direct marketing purposes.

The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller, where technically feasible.

The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect and use information about you. Cookies are small text files stored on your device that help us analyze site usage, remember your preferences, and provide a more personalized experience. You can control the use of cookies through your browser settings.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us using the information below. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

How to Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at our physical address:

Batuta Studio
508 Rua Augusta, 6th Floor
São Paulo, São Paulo
01305-000
Brazil